Keeping Children safe

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Data on Child Protection

We have a repository of pure and unsolicited data from children from all over the country showing the state of the Kenyan child

  • This has increased our stock of knowledge and we use it to seek solutions for child protection
  • We inform the Government of Kenya on the State of the Kenyan child.
  • We also disseminate information on everything child to the public through the media, publications etc.



Childline Kenya works in partnership with the Government to STOP child abuse and provide a safe environment for all children. We offer the only nationwide helpline service dedicated to children that runs 24 hours toll free, and is accessible by simply dialing 116. The helpline provides counselling, rescue, safe shelter, medical care and legal support. We also actively educate the public on child safety, working with key government agencies and child protection partners in all the 47 counties. The National Child Helpline 116 is a children’s emergency toll free number available 24 hours. It is free on all mobile networks (Safaricom, Airtel, Orange and Equitel). It is also available on Chat at www.childlinekenya.co.ke, Email: 116@childlinekenya.co.ke, and Facebook (Child Helpline 116).Calls at the helpline are received by a team of highly qualified counselors who respond to client issues and document the same accordingly.

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State of the Kenyan Child as Reported by Childline Kenya

January 12 2017

View our data on the state of Kenyan Child

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Challenges faced by Childline Kenya in 2016 while providing services to children

Feb 2 2017

A very high demand for the helpline service versus a low capacity of the helpline call centre to respond. In 2016, a total of 938,909 attempts were made to reach the helpline but only 43% of these were responded to.

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The Child Helpline Turns 10 years!

Feb 27 2017

In November 2006, the Helpline received its first call. 10 years later, the Childline Kenya staff commemorated this anniversary with a festival dubbed “Tumekuwa - Tamasha la Utamaduni, Michezo na Ulinzi Kwa Watoto”.

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Shine A Light Campaign

March 15 2017

For the past 10 years, Childline Kenya has been providing access to rescue, counseling, safe shelter, medical care, legal support and reintegration to children in need. Through the helpline 116, we provide a service aimed at providing a voice for the Kenyan Child.

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